Equipment or Repair Fees

About the scam

Scammers call to request a separate payment to replace or install a utility-related device, such as a meter.

What to know

  • Utilities do not collect a separate payment for equipment or installation.
  • Call your utility directly to verify the need for a replacement or repair.
  • Never give out your account numbers, social security card, or credit or debit card numbers over the phone.