About the scam
Scammers call claiming that you are behind on your account.
To avoid service disconnection, customers are asked to purchase a pre-paid debit card, such as a Green Dot MoneyPak card.
What to know
Utilities will never ask you to make a payment using a Green Dot MoneyPak or other pre-paid card.
Be suspicious of callers who demand immediate payment for any reason.
Avoid websites requesting payment by Green Dot MoneyPak or other pre-paid cards.