About the scam

Scammers call claiming you have overpaid your utility bill.

Scammers will request your personal information so that they can send you a refund.

What to know

  • Ask the person calling to provide their employee identification and information related to your account such as the date and amount of your most recent payment.
  • Never give out your account numbers, social security numbers or credit or debit card numbers over the phone or in person.