Utility companies serving District residents

Find more information about utility scams from each of the utility companies serving District residents. If you have questions about the status of your account or to confirm an unscheduled visit, contact the utility directly.


(202) 833-7500

Washington Gas

(844) 927-4427

DC Water

(202) 354-3600


(800) 837-4966

District Agencies

These District agencies can assist you if you think you’ve been the target of a scam.

Public Service Commission of the District of Columbia

(202) 626-5120

Office of the People’s Counsel

(202) 727-3071

Office of the Attorney General for the District of Columbia

(202) 442-9828

Metropolitan Police Department Financial and Cyber Crimes Unit

(202) 727-4159

NOTE: If you’ve suffered loss of money due to a utility scam, you should immediately:

  • Cancel any credit cards or financial accounts you believe have been compromised or opened fraudulently.
  • Consider placing a security freeze on your credit reports.
  • Contact the Metropolitan Police Department’s Financial and Cyber Crimes Unit to file a report

Federal agencies and national organizations

Contact any of the following federal agencies or organizations for more information or assistance with a utility scam.

Federal Communications Commission

Federal Trade Commission

National Do Not Call Registry

  • Call (888) 382-1222 from the number you want to register.

AARP Fraud Watch Network

Better Business Bureau Scam Tracker

  • Report and/or see businesses or offers that sounds like an illegal scheme or fraud.

Utilities United

  • Get tips and information about utility scams.