About the scam

Scammers often use a tactic called “spoofing” where the name and number displayed on your caller ID disguises their identity.

Click the audio player below to listen to an example of a spoofing attempt.

What to know

  • Ignore calls you don’t recognize on your caller ID.
  • Never give out personal information such as account numbers, social security numbers, mother’s maiden names, passwords or other personally identifiable information.
  • Contact your telephone provider about call blocking services or devices for your landline. You can also register your telephone number on the National Do Not Call Registry to reduce unwanted calls.