FIGHT UTILITY SCAMS:
THE POWER IS YOURS
Scammers often use a tactic called “spoofing” where the name and number displayed on your caller ID disguises their identity.
Click the audio player below to listen to an example of a spoofing attempt.
Please listen to this message in its entirety.
There is currently a motion being filed to suspend all bank accounts and tax returns bearing your name and social security number.
To review immediate rights and details, and avoid all further proceedings, please contact our firm at 1-844-898-XXXX*, or you may press “one” to be transferred to your case manager immediately.
Scammers will call or show up unexpectedly at your home to disconnect your utility service unless a payment is made immediately. Scammers may also show up at a small business during a busy time threatening disconnection.
Scammers call claiming that you are behind on your account. To avoid service disconnection, customers are asked to purchase a pre-paid debit card, such as a Green Dot MoneyPak card.
Scammers call claiming you have overpaid your utility bill and request your personal information so that you can get a refund.
Scammers posing as utility workers unexpectedly come to your house.
They will inform you that there is a major gas or water leak in the area, and they need to enter your home to inspect your utility lines.
They may be dressed as utility workers and even present fake identification or other credentials to persuade you that they work for a utility company.
Scammers call to request a separate payment to replace or install a utility-related device, such as a meter.
Spammers go “phishing” by emailing fake bills to you. The bill appears to be from your utility company to get you to respond with your personal or financial information.
Scammers call, usually late at night then abruptly hang up. Those who call back are connected to a number that charges for the call by the minute. It’s also known as a “Wangiri” scam, Japanese for one-ring-and-cut.
Scammers are now contacting consumers through cell phone texts and SMS messages.
Similar to a “phishing”, a SMSishing scam attempts to trick mobile phone users into downloading malware that gives scammers access to personal information and steal your identity.
You might get a message saying your account has been comprised, and the security department wants you to text back your information or call their number to verify your information.
Scammers are hoping you’ll respond to clear up the “error”.
Scammers promise to help you reduce your utility bills, offering a lower rate via federal or state programs. They try to get you to “sign up” for assistance programs, then obtain your personal and financial information.